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Core ATC Procedures and Coordination

Standard Procedures and Flight Progress Information

Coordination Between Controllers, Pilots, and Units

Conflict Resolution and Separation

Technology in Conflict Detection

Quiz: Operational Coordination

Emergency and Contingency Management

Handling In-Flight Emergencies

Contingency Planning and Response

Quiz: Emergency Management

Team Resource Management (TRM)

What Team Resource Management Is, and Why It Exists

The Supervisor's Role in TRM

Human Factors in ATC: Foundations and Frameworks

Human Factors vs TRM: How They Relate and Differ

Abnormal Situations and Weather

What Counts as an Abnormal Situation

Weather-Related Abnormal Operations

Supervisor Decision-Making During Abnormal Weather

Quiz: Abnormal Situations and Weather

Quiz: Team Resource Management

The operational core a supervisor oversees — procedures, coordination, conflict resolution, emergency handling, and Team Resource Management.

The operational substance a supervisor needs fluency in — procedures, coordination, conflict resolution, emergency management, and Team Resource Management.

ATC Operations Oversight for Supervisors

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